{"id":1029,"date":"2021-10-03T13:18:41","date_gmt":"2021-10-03T11:18:41","guid":{"rendered":"https:\/\/hierostrasbourg.com\/index.php\/2021\/10\/03\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\/"},"modified":"2021-10-03T13:18:41","modified_gmt":"2021-10-03T11:18:41","slug":"la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h","status":"publish","type":"post","link":"https:\/\/hierostrasbourg.com\/index.php\/2021\/10\/03\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\/","title":{"rendered":"LA SACEM [Mulhouse] recrute un charg\u00e9 de client\u00e8le [F\/H]"},"content":{"rendered":"<p>La musique accompagne nos vies et, depuis 169 ans, la Sacem accompagne celles et ceux qui la cr\u00e9ent. 176 150 auteurs, compositeurs et \u00e9diteurs l\u2019ont choisie pour g\u00e9rer leurs droits d\u2019auteur.<br \/>\nPorte-voix des cr\u00e9ateurs, partenaire de confiance des diffuseurs de musique, la Sacem agit pour faire rayonner toutes les musiques, dans leur diversit\u00e9. Soci\u00e9t\u00e9 \u00e0 but non lucratif, la Sacem contribue \u00e0 la vitalit\u00e9 et au rayonnement de la cr\u00e9ation sur tous les territoires, via un soutien quotidien \u00e0 des projets culturels et artistiques.<\/p>\n<p>Au sein de la Direction du r\u00e9seau, les directions et d\u00e9l\u00e9gations r\u00e9gionales ont pour mission d\u2019assurer la collecte des droits g\u00e9n\u00e9raux aupr\u00e8s des segments de client\u00e8le d\u00e9finis et d\u2019\u00eatre les ambassadeurs de la soci\u00e9t\u00e9 sur le terrain au service des soci\u00e9taires, des clients et de la d\u00e9fense de l\u2019image et des int\u00e9r\u00eats de l\u2019entreprise aupr\u00e8s de la sph\u00e8re publique et institutionnelle.<\/p>\n<p>Sous la responsabilit\u00e9 du.de la D\u00e9l\u00e9gu\u00e9.e R\u00e9gional.e, le.la Charg\u00e9.e de Client\u00e8le exerce son activit\u00e9 aupr\u00e8s de la client\u00e8le de diffuseurs de musique selon le secteur d\u2019activit\u00e9 attribu\u00e9.<\/p>\n<h2>Missions principales :<\/h2>\n<p>Assurer la gestion des dossiers clients dont il.elle a la charge : prospection t\u00e9l\u00e9phonique, contractualisation, tarification, r\u00e9gularisation, relances t\u00e9l\u00e9phoniques et par courrier<br \/>\nAssurer le suivi et la mise \u00e0 jour des fichiers clients dans les applications M\u00e9tier<br \/>\nContribuer au suivi des campagnes marketing d\u00e9finies par le Service D\u00e9veloppement Relation Clients de la Direction du R\u00e9seau<br \/>\nProc\u00e9der \u00e0 la r\u00e9cup\u00e9ration des programmes pour transmission au si\u00e8ge social<br \/>\nAssurer les relations avec ses interlocuteurs internes et externes, et dans ce cadre participer notamment \u00e0 l\u2019information et l\u2019orientation des soci\u00e9taires et des porteurs de projet (salles de spectacles et festivals) au titre de l\u2019action culturelle<br \/>\nAccueillir et informer les clients en face \u00e0 face (y compris sur rendez-vous, potentiellement, en ext\u00e9rieur), par mail et au t\u00e9l\u00e9phone<\/p>\n<h2>Profil<\/h2>\n<p>Une formation de niveau BAC + 2 dans le domaine Commercial ou de Gestion, ou disposer d\u2019une exp\u00e9rience professionnelle significative dans une fonction similaire<br \/>\nUn excellent relationnel associ\u00e9 \u00e0 un sens de la p\u00e9dagogie<br \/>\nDes qualit\u00e9s de rigueur et d\u2019organisation alli\u00e9es \u00e0 un go\u00fbt pour le travail en \u00e9quipe<br \/>\nUne r\u00e9elle aisance dans l\u2019utilisation des donn\u00e9es chiffr\u00e9es<br \/>\nLa ma\u00eetrise des outils bureautiques courants et applications M\u00e9tier<\/p>\n<p><a class=\"maxbutton-1 maxbutton maxbutton-inscription\" href=\"https:\/\/sacem.profils.org\/my-account\/log-in.aspx?ReturnUrl=\/mon-compte\/mon-cv-pour-ma-candidature-pour-charge-e-de-clientele-h-f_1149.aspx\"><span class=\"mb-text\">POSTULER<\/span><\/a><\/p>\n<p>L\u2019article <a href=\"https:\/\/popburo.fr\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\/\">LA SACEM [Mulhouse] recrute un charg\u00e9 de client\u00e8le [F\/H]<\/a> est apparu en premier sur <a href=\"https:\/\/popburo.fr\/\">POP B\u00dcRO<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La musique accompagne nos vies et, depuis 169 ans, la Sacem accompagne celles et ceux qui la cr\u00e9ent. 176 150 auteurs, compositeurs et \u00e9diteurs l\u2019ont choisie pour g\u00e9rer leurs droits d\u2019auteur. Porte-voix des cr\u00e9ateurs, partenaire de confiance des diffuseurs de musique, la Sacem agit pour faire rayonner toutes les musiques, dans leur diversit\u00e9. Soci\u00e9t\u00e9 \u00e0 but non lucratif, la Sacem contribue \u00e0 la vitalit\u00e9 et au rayonnement de la cr\u00e9ation sur tous les territoires, via un soutien quotidien \u00e0 des [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1029","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LA SACEM [Mulhouse] recrute un charg\u00e9 de client\u00e8le [F\/H] - HIERO STRASBOURG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hierostrasbourg.com\/index.php\/2021\/10\/03\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LA SACEM [Mulhouse] recrute un charg\u00e9 de client\u00e8le [F\/H] - HIERO STRASBOURG\" \/>\n<meta property=\"og:description\" content=\"La musique accompagne nos vies et, depuis 169 ans, la Sacem accompagne celles et ceux qui la cr\u00e9ent. 176 150 auteurs, compositeurs et \u00e9diteurs l\u2019ont choisie pour g\u00e9rer leurs droits d\u2019auteur. Porte-voix des cr\u00e9ateurs, partenaire de confiance des diffuseurs de musique, la Sacem agit pour faire rayonner toutes les musiques, dans leur diversit\u00e9. Soci\u00e9t\u00e9 \u00e0 but non lucratif, la Sacem contribue \u00e0 la vitalit\u00e9 et au rayonnement de la cr\u00e9ation sur tous les territoires, via un soutien quotidien \u00e0 des [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hierostrasbourg.com\/index.php\/2021\/10\/03\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\/\" \/>\n<meta property=\"og:site_name\" content=\"HIERO STRASBOURG\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fedehierostrasbourg\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-03T11:18:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@hierostrasbourg\" \/>\n<meta name=\"twitter:site\" content=\"@hierostrasbourg\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/hierostrasbourg.com\\\/index.php\\\/2021\\\/10\\\/03\\\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hierostrasbourg.com\\\/index.php\\\/2021\\\/10\\\/03\\\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"LA SACEM [Mulhouse] recrute un charg\u00e9 de client\u00e8le [F\\\/H]\",\"datePublished\":\"2021-10-03T11:18:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/hierostrasbourg.com\\\/index.php\\\/2021\\\/10\\\/03\\\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\\\/\"},\"wordCount\":455,\"publisher\":{\"@id\":\"https:\\\/\\\/hierostrasbourg.com\\\/#organization\"},\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hierostrasbourg.com\\\/index.php\\\/2021\\\/10\\\/03\\\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\\\/\",\"url\":\"https:\\\/\\\/hierostrasbourg.com\\\/index.php\\\/2021\\\/10\\\/03\\\/la-sacem-mulhouse-recrute-un-charge-de-clientele-f-h\\\/\",\"name\":\"LA SACEM [Mulhouse] recrute un charg\u00e9 de client\u00e8le [F\\\/H] - 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